Street Trading & Markets Operations Officer at Tower Hamlets

Street Trading & Markets Operations Officer at Tower Hamlets

Tower Hamlets is a tremendously vibrant and diverse borough in East London. With excellent transport links and offering the best of London (within approximately 7.5 square miles), our assets include Brick Lane, Columbia and Spitalfields markets, One Canada Square, Canary Wharf, museums, and galleries. Other destinations include Truman Brewery and Victoria Park, and some world class educational institutions, including Queen Mary’s School of Medicine and Dentistry, and Barts NHS Trust. Visitors to our borough will see Tower Hamlets’ diversity, which is a legacy of its long history of ethnic and cultural diversity, making it a unique and highly valued place by those who live and work here.

A key part of Tower Hamlets great history and its current Cultural offering are our Street Markets totala total of ten spanning from Columbia Road through to Chrisp Street, the service is also responsible for the licencing and management of shopfront displays and tables and chairs.

Main duties will include:

  • Taking appropriate action in dealing with breaches of criminal, civil and bye-laws
  • Be part of a Team covering a number of locations and cover 7 days
  • Ensure compliance of our Market Traders and High Streets in respect to Street Trading
  • To take an active role in progressing projects and development of individual street markets, street trading and associated regeneration.
  • Ensure correct Issuing of fixed penalties, summons or reporting offenders for legal proceedings
  • To resolve complaints regarding illegal street trading and use them to make improvement
  • Carry out site visits

Candidates will need:

  • Experience and knowledge of relevant street trading legislation
  • Experience of working within a custoer focussed onstreet team to deliver compliance and where necessary enforcement
  • Experience of working within a fast paced reactive environment
  • Experience of dealing with market traders
  • Experience of managing conflict

The team rota covers 7 days a week and where individuals work a shift pattern a shift allowance is paid as well as a weekend working payment. Both are on top of the quoted basic salary.

Tower Hamlets vision for our borough is that: people are aspirational, independent and have equal access to opportunities; we are a borough that our residents are proud of and love to live in; and we are a dynamic, outcomes-based council using digital innovation and partnership working to respond to the changing needs of our borough. We want people who aspire to our TOWER values: Together; Open; Willing; Excellent; Respect.

Tower Hamlets has a zero-tolerance approach to, and works to eradicate, all forms of discrimination on the basis of race, sex, disability, age, religion or belief, sexual orientation, gender reassignment, marital status, status as a civil partner, gender, gender identity, gender expression, pregnancy and maternity and looks to employ a diverse workforce representative of those groups. We recognise that people can also be disadvantaged by their social and economic circumstances, so we will work to eliminate discrimination and disadvantage caused by social class.

We welcome applicants interested in flexible working arrangements and also applicants who live in the borough. 

https://lbth.alvius.net/2/internal-roles-zkqgHGoutg/2142

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